Overview
Ticketed Events: There are no refunds on tickets. We do offer an exchange program if you notify us 7 days before an event you can’t make.
Custom Printed Products: There are no refunds or returns with an exception for defective or faulty products which will be exchanged. Please notify us within 7 days of receipt.
Magic Tricks: There are no refunds or returns.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@magicisavanishingart.com and we will provide a return label or shipping address.